But there are three in both Westchester and Long Island. The yellow walls, and unserviced cable machines, along with a much older and weirder clientele who were few and far between , gave it the feeling of a hotel gym. Making matters worse, despite my best efforts, the steam room didn't appear to be working and smelled like a foot. When I asked the front desk person about it, he said you have to spray the thermostat.

The locker rooms were fine, but average aesthetically. You had to bring your own lock, but at least the front desk offered me one without me having to ask. When I returned a month later, I realized the early morning light of 6 a.

The staff was friendly and roamed around handing out towels, there was a daycare, and the steam room worked, but felt weak, probably because it was too big and cavernous to feel the small amount of steam that was being emitted. Built in and reportedly frequented by superstar Shawn Mendes, Equinox Dumbo feels like an updated version of Equinox's Tribeca location.

Like Tribeca, all of Dumbo's equipment and facilities are laid out on a wide single floor, but unlike Tribeca, Dumbo features a fresh wood and metal interior design with huge, beautiful locker rooms.

On my first visit, the location was hard to fault — it was beautiful, sparkling clean, and basically empty. My second time around was not so good. An overzealous toilet paper user had seemingly ripped off more than he could use, and there were scraps of toilet paper all over the bathroom floor. Clearly, this problem was at least partly with the member, but it represents an issue that I encountered pretty frequently at Equinox: once a gym reaches a certain number of members, it's hard to control for people who choose to make a mess.

This seems to pose a particular issue for Equinox, which seems to attract a user base that feels entitled to leave messes for other people to clean up.

Equinox has been slow to expand into Brooklyn, perhaps because its brand clashes with much of Brooklyn's counter-cultural, or at least closer-to-working-class, sensibility. But as the borough rapidly gentrifies, the company has invested in a few locations in the borough. Perhaps most sensibly of these has been its Williamsburg location, targeting the young "creatives" who have elected to live in the neighborhood because of its hipster reputation and proximity to Manhattan.

Despite rumors I've heard, there isn't a direct passageway between the two, according to employees. The gym itself is squeezed into the recent development that houses it, and has the shape of a skinny sliver of cake.

Patrons are forced to check in on the ground floor, walk up to the second floor, and then walk across the entire gym, so they can go down another flight of stairs to the locker rooms.

The layout isn't ideal, but isn't awfully burdensome because of the gym's small size. Where the size does become an issue, however, is crowding. During peak hours, the number of people crammed into the small space feels ridiculous. The photo above shows a yoga class waiting to be let into the studio, but because of the gym's small size, the crowd was forced to wait in the hallway leading to the locker rooms, making for an awkward walk for people who are just trying to put their gym clothes on.

It appears as if Equinox is at least aware of the problem, as I saw a salesperson divert a customer away from the hallway before the bottleneck cleared.

The spacious locker rooms are able to accommodate everyone, but the steam room is one of the smallest I've seen at any Equinox. I've seen people having to stand multiple times. The yoga and group studios were spacious, but the yoga studio's placement right outside the locker rooms and directly under the group fitness rooms makes for a somewhat distracting experience.

The real standout of the gym is its tiered spin studio, which makes for a cinematic cycling experience. The Destination membership is a tier below E, but still gives you access to Equinoxes special locations and Sports Clubs, which have unique features and amenities. Equinox's Sports Club New York , found a few blocks from Columbus Circle on the Upper West Side, is one of Equinox's most impressive locations, even though it falls a tier below the brand's top offerings.

The sheer size of the Sports Club, which used to be owned by Reebok before Equinox acquired it in , is impressive. Its six floors house a yard indoor pool, an entire level for saunas, steam rooms, jacuzzis, and showers lockers are on another floor , a rock-climbing wall, basketball courts, a cafe, and outdoor running track, a functional fitness room, a boxing space, a cycling studio, yoga studio, a group fitness studio, and more.

The effect is only amplified by the fact that fewer people presumably can afford the membership, which creates more space than the average Equinox gym.

The cleanliness, space, and pure number of amenities at the Sports Club make you feel like you want to stay longer. This is seemingly the overarching idea of Equinox's luxury brand, but the concept is actually realized at the Sports Club.

Each time I've been, I've found myself wandering around and enjoying the space. That's a hard feat for a New York City gym. Equinox bought its Printing House location in and reportedly remodeled the one-time home to lower Manhattan's squash scene into a gym-lounge space that includes a rooftop pool and a "zen suite. Unlike the Sports Club, however, Printing House's selling points rest squarely on two features — the outdoor pool and the views. Besides a functional fitness floor and the cycling studio, which are on the ground floor, most of Printing House's amenities are on the 9th and 10th floors of the building.

Only one elevator will get you there, and it can take awhile for it to come fetch you. Once you get to the floors with the actual equipment, the selling point is clear. The views of the water and the city are great for a gym. The equipment itself is pretty limited.

There are tons of cardio machines, but only a medium-sized collection of cable-machines and free weights on the top floors. The outdoor pool, which includes lounge and sun-bathing space, is probably the other main selling point in the summer, but it's only open 3 months out of the year, and definitely isn't big enough to swim laps in.

It's hard to justify paying an inflated gym price for a feature you can only use one-fourth of the year. Despite Printing House leaning into Equinox's reputation of prioritizing luxury, the locker rooms what's typically Equinox's focus when creating a luxurious experience , were surprisingly out of date.

While the locker room was nearly empty when I first visited on a weekday morning in the winter , I was surprised that the lockers were the older version I'd seen in many other Equinox locations — requiring a combination lock instead of having built-in locks.

The scale was also an old analog one rather than the fancy digital scales I saw at a majority of locations. The locker room wasn't incredibly dirty, but there were still scraps of paper and towels lying on the ground, which was surprising for a gym that charges a higher rate for admission than most.

As a standalone gym, Printing House doesn't justify paying a higher price than any other Equinox. If you really want an outdoor pool to relax in, one membership adviser told me that it was common for members to upgrade their membership to include Printing House during the summer and then downgrade during the winter.

Printing House is reportedly no stranger to celebrity sightings, with Claire Danes and Will Arnett being spotted there. One Yelp reviewer wrote that they heard Lady Gaga could be found there from time to time. Like a handful of other locations, Equinox Printing House has been sued by tenants of the building it occupies. The New York Post cites court papers referring to group fitness classes, "the particular song is easily identifiable, and I can even follow along with the lyrics.

With the construction of Equinox's new hotel in the Hudson Yards complex, the company also built a premium new gym in a bespoke space. Unlike the Sports Club and Printing House, which were developed as Equinox gyms in the wake of gyms that had previously occupied those spaces, Hudson Yards was designed and built as an Equinox from the ground up.

The results are an experience that is best represents and is truest to Equinox's expanding brand. Equinox Hudson Yards has incredible views of the Hudson River from nearly every space in the gym, and the spaces themselves are all beautifully designed and contemporary-feeling.

There is an indoor and outdoor pool, and the indoor pool has a reflective ceiling that allows swimmers to observe their stroke as they swim. The gym also has specially designed Woodway treadmills that were specifically designed for the gym's hit Precision Run treadmill classes, along with large open spaces for yoga, pilates, and other studio classes.

Equinox Hudson Yards is the first Equinox location to serve alcohol. On the second floor of the gym, next to the outdoor pool, Equinox has opened a cafe that will serve you drinks and food poolside, or at a table. The move represents a willingness to lean further into the company's larger lifestyle brand, and further away from one of complete fitness. The food and drinks were good, albeit expensive, but healthy substitutions like brown for white rice weren't available when I visited according to the bartender that was in the works.

Despite this, the added amenities made it feel like one could truly spend their entire day in Equinox. On top of the spaces for fitness, relaxation, and dining, the gym also featured a large lobby, that seemed made for comfortable working. Equinox memberships are based on access to different levels of gyms. With the membership, you have access to every Equinox gym around the world, including the E clubs and spaces.

The idea is that E members have access to Equinox's highest level of luxury, along with their highest level of training — Tier X which members have to pay extra for, of course , which the company claims is a comprehensive and unparalleled wellness and training program. Tier X is the real selling point, but an E membership comes with a heightened level of luxury according to the company.

E Madison, located near Central Park on the Upper East Side of Manhattan, is essentially a concept location created to test the waters of whether or not the ultra-rich will pay for extreme luxury in a gym setting, along with fees for personal training. Appropriately, the level of luxury at E Madison is pretty much unparalleled for New York consumer gyms. There's a large lounge with trendy furniture and art on the walls from Equinox's rotating art collection.

Daily laundry service is included in the membership, meaning you can leave your dirty clothes there after a workout one day, and they will be clean and ready to use for your next workout when you arrive, handed to you by their on-staff coat checker. Complimentary shoe shining and clothes steaming is also included if you leave your garments in special bureaus in the locker room. The lockers themselves have jewelry drawers and USB plugs so you can charge your devices, along with a separate section for your shoes — all amenities that you won't find in other Equinox locations.

Unlike other Equinox locations , E Madison has personal vanities in the locker room for primping. Head to the link in our bio to shop. Equinox has also set E Madison by partnering with a separate product line for its lotions and cleansers, going with the pricier Grown Alchemist rather than Kiehl's, which Equinox provides for members at all of its traditional locations.

Also setting E Madison apart are the types of freebies given, such as toothpicks, toothbrushes, combs, sewing kits, and more. Some of these are found at specific Equinox locations, but E Madison has clearly integrated this into part of their brand. E Madison has three shower heads per shower that you can control with a digital temperature module.

This was definitely the fanciest shower I've ever used, but it still just felt like taking a shower. Despite the fancy control pad, you could still feel changes in pressure as you requested hotter water.

Notably, each shower has its own changing area unlike other Equinox locations, but the lighting is less than ideal. Each time I visited, there were only between one or two other people in the locker room along with the permanent attendant who is there to assist with anything you might need. E as a concept is designed around Equinox's top-tier of personal training called Tier X, which includes coaching on fitness, sleep, and nutrition, and can include consultation on physical therapy, medical needs, and probably anything else you can think of.

For that reason, Nelson told me, there's more open floor space, free weights, and treadmills, and fewer cable-assisted or guided machines. But the few machines they have are covered in custom luxury leather, according to Nelson. Nelson also showed off the group studio, which has double-paned glass to prevent street noise and fully customizable mood lighting.

He said most classes only have a handful of people in them because of the emphasis the gym places on personal training. There are no frills like a pool or rock climbing wall — the E experience is about hands-on training. When I visited, most members I saw seemed to be between 35 and 60, probably because of the high cost and location, but each time there were only three to five other people using the gym at the same time as me.

E by Equinox members also get access to an exclusive training space that's inside Equinox's Columbus Circle location , accessible by retina scan secured door off the main lobby. This was the original E, founded in when Tier X used to be called Tier 4, and when the club stood alone. Before E Madison, it found glowing praise among those covering luxury.

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Canceling during the first year of your membership can be challenging. Most of their contracts stipulate that you can only terminate your subscription if you:. While still in the first year, the fitness center will make it difficult for you to cancel. There are multiple methods you can use to unsubscribe from Equinox:. You can also cancel the service by sending an email to the Equinox customer support team.

To do this, you have to:. You should receive a confirmation email after the gym has processed your cancellation. Like most gyms, Equinox allows you to terminate your membership on location.

To do this, you have to bring a valid ID to help the representative identify you. Just ask them to cancel your membership and they should be able to take care of it. The fitness center that you signed up for will accept cancellation requests in letter form.

Make sure you know the exact address of the location before sending your letter. Cancel by:. Once you do find a contact, it may be necessary to send a stronger message to gyms. Mermin also recommends checking in with your local assembly person or state senator. Those officials may have some guidance for residents or may already be aware of problems at local establishments and can assist. Filing an official complaint at the Better Business Bureau will get the attention of companies, too.

Finally, forums like Reddit are full of advice that you should cancel the charge with the bank that holds your credit card. A representative for Mastercard said in an email that card holders and gyms enter into a contract, and there may not be recourse to cancel.

But the rep said to call your bank directly. Canceling your entire credit card is the nuclear option, but then you may incur fees from your bank for doing that.

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